Brunton Cottages wins the prestigious 2023 Visit England ‘ROSE Award’

We are thrilled to announce that Brunton Cottages has been honoured with the prestigious 2023 Visit England ROSE Award. This exceptional recognition is not only a testament to our unwavering commitment to excellence but also a celebration of the incredible effort our team puts into ensuring every guest has a memorable stay.

A night of celebration at the Great Fosters Hotel

The award ceremony, held on Tuesday, September 5th, was a night filled with anticipation and excitement. We joined industry peers and enthusiasts at the Great Fosters Tithe Barn in Egham to celebrate our shared dedication to hospitality excellence. The ambiance was electric, and it was truly an unforgettable evening.

What is the Visit England ROSE Award?

The Visit England ROSE Award is a highly esteemed recognition bestowed upon accommodation providers based on meticulous evaluations by the Visit England inspection team and online guest reviews.

What makes this award even more special is that it recognizes accommodation providers who consistently go above and beyond to create exceptional guest experiences.

We wholeheartedly thank Carol, our Visit England Inspector & Champion

One of the key factors behind our consistent success is the invaluable partnership we share with Carol, our dedicated Visit England inspector.

Carol’s annual visits to Brunton Cottages have been instrumental in shaping our commitment to excellence. Her descriptions of Brunton as ‘refreshing’ and her praise for our meticulous attention to detail have been both motivating and enlightening.

In fact, Carol has lauded our unique approach to guest management. She highlighted our manager, Chris Roberts, who knows our regular guests by name and treats them ‘like friends.’ This personal touch has undoubtedly contributed to the warm and welcoming atmosphere that guests so often mention in their reviews.

Carol has also commended our spotless housekeeping and the dedication of our entire team. This recognition wouldn’t have been possible without the passion and hard work of every member of the Brunton Cottages family.

What our guests say about Brunton Cottages

Our guests, whose experiences shape our identity, have played a pivotal role in securing this prestigious award. Their heartfelt online reviews have consistently praised our cottages and service.

Reviews such as “1st class experience,” “the best property we have stayed at,” “very thoughtful and wonderfully finished and furnished,” and “immaculately clean and very homely” are humbling reminders of the unique moments we create for our guests.

A legacy of excellence

The 2023 Visit England ROSE Award adds another jewel to our crown of achievements. Over the years, we have been honoured with numerous awards and accolades, including:

• North East England Self-catering Holiday Provider of the Year: Both Gold and Bronze Awards
• Northumberland Tourism Awards Self-catering Property: Gold in 2017
• Green Tourism Gold Award for our commitment to sustainability
• Visit England Gold Award: An achievement we’ve proudly maintained since our establishment
• TripAdvisor 2021 Travellers’ Choice Award based on the glowing recommendations of our guests
• Times Top 25 Best Houses in the UK for New Year 2022: A testament to the unforgettable experiences we offer
• Self-catering Property of the Year: A title that resonates with our dedication to excellence

A Heartfelt Thank You

We want to extend our sincere gratitude to our loyal guests, our dedicated team, and the Visit England inspection team for their unwavering support and recognition. The 2023 Visit England ROSE Award is not just an award; it’s a commitment to continually exceed your expectations.

We eagerly await the opportunity to welcome you back to Brunton Cottages for another unforgettable stay. Thank you for being an essential part of our journey towards excellence, and here’s to many more memorable experiences together!