Website privacy and policy statement
We will endeavour to ensure that the content of this website is always accurate, honest, and up to date. However, all content is subject to change without notice.
All personal information collected through the forms in this website will be used only for the purpose intended, e.g. to answer an enquiry or to process a holiday booking. Personal information will not be retained for longer than is necessary to satisfy the enquiry or booking made.
In the case of our mailing list, we will retain the information supplied by you for the purpose of periodically informing you by email of any news, special offers, cancellations or last-minute availability. Your information will not be shared with any other third parties. We will remove your details from our mailing list on request.
Cookies are small parcels of data stored temporarily on your hard drive while you are browsing a website. These are a standard mechanism used by most websites. Our website employs cookies for the purpose of processing bookings. Cookies are also used for the purpose of generating access statistics. These provide us with general information about how our website is used. No personal information that would enable us to identify individuals is either obtained or stored, and the cookies are deleted automatically within 24 hours. We do not use any tracking cookies for marketing purposes. Please refer to your browser’s Help file if you wish to disable cookies. Please note, however, that you will not be able to book on-line with cookies disabled.
In the case of on-line payments, your credit / debit card details are processed by Sage pay on our behalf, who act an intermediary between your bank and ours. Your payment details are not made known to us.
Links to external websites are provided as a service to our users, e.g. where they contain information that may be of either general or specific interest to persons planning a self-catering cottage holiday in Northumberland or elsewhere in the UK or abroad. However, we are not responsible for the content, views, or accuracy of information on external websites.
If you have a question about any aspect of our policy, please contact us.