Covid-19

Updated: April 2022

From 24 February 2022 the government removed remaining domestic restrictions in England.

You are no longer required to self-isolate if you test positive for Covid-19.

You are no longer required to wear a face mask, but you could consider wearing one in crowded, enclosed spaces.

We thank you for your continued support and look forward to seeing you soon.

Our continuing commitment to you:

Brunton House and Cottages is a member of the Professional Association of Self-Caterers who have collaborated with several other national associations, including UKHospitality, to develop a strict cleaning protocol for self-catering businesses throughout the UK.

✔ We will continually review our Risk Assessment to take into account any changes in guidelines or legislation.

✔  Changeovers, completed to our usual exceptional standards, are fully in line with current Government Guidelines.

✔  Where appropriate we are using disinfectants that comply with EN 14476 from DuoMax products .

✔  Bed linen is washed using healthcare standard products by our offsite laundry.

✔  We provide suitable cleaning products for use during your stay.  Please do not bring any household bleach or other strong chemicals with you. These will stop our sewage treatment plant operating effectively.

✔ We will send full access details at least 1 week before you are due to arrive, so you can rest assured you will only have direct contact with members of your guest party.

✔ If you need anything during your stay we are just a phone call away.

We ask you to consider the following please:

Before you arrive

✔  Remind yourself of our Booking Conditions.

❌ It is suggested that you stay at home, and do not come to Brunton,  if you have tested positive for COVID-19.

❌ Do not bring bleach or strong chemical cleaning products to Brunton.  Our sewage treatment plants can be damaged by these.

✔  Register for your Guest Login through the link in your booking summary.  This contains your holiday home information file which will help plan your stay and find your way around the property.  If you need a paper copy please print out and bring with you.

❌ Do not arrive before 16:00.  We work hard to have the properties in excellent condition for your arrival and we ask for your help in not arriving early.

❌ Do not enter until our housekeeping team have left.

Before you leave

✔  Remove all waste to outside bins – please ensure that nothing is left indoors paying particular attention to tissues, wipes, sanitary items and dirty nappies.

✔  Weather permitting, open all windows.

✔  Run the dishwasher at 60 degrees with all crockery, cutlery, glasses and utensils that will fit. Don’t open or empty the dishwasher at the end of the cycle.

✔  Please depart by 9.30 at the latest.  Please don’t be late.